/* ============================================================
   콜온(CallOn) 디자인 시스템
   신호(시그널) 블루 + 연결 그린. 딥 네이비 잉크. Pretendard.
   ============================================================ */
:root{
  --ink:#0F1C2E; --ink-2:#1E2F47;
  --bg:#F5F8FC; --surface:#FFFFFF; --surface-2:#F0F4FA;
  --line:#E2E9F2; --line-2:#CFDAE8;
  --accent:#1D6FF2; --accent-d:#1557C2; --accent-soft:#E7F0FE;
  --signal:#16C098; --signal-soft:#E2F8F1;
  --warn:#E0A100; --danger:#E2483D; --danger-soft:#FCEBEA;
  --muted:#5B6B7F; --muted-2:#8A99AC;
  --radius:14px; --radius-s:9px;
  --shadow:0 1px 2px rgba(15,28,46,.04), 0 8px 24px rgba(15,28,46,.06);
  --shadow-s:0 1px 2px rgba(15,28,46,.06);
  --font:"Pretendard Variable",Pretendard,-apple-system,BlinkMacSystemFont,"Apple SD Gothic Neo","Malgun Gothic",system-ui,sans-serif;
}

*{box-sizing:border-box;margin:0;padding:0}
html{-webkit-text-size-adjust:100%}
body{font-family:var(--font);background:var(--bg);color:var(--ink);
  line-height:1.55;font-size:15px;letter-spacing:-.01em;
  -webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;text-rendering:optimizeLegibility}
.num,.kpi .num,.tbl td,.funnel .step .t{font-feature-settings:"tnum" 1;font-variant-numeric:tabular-nums}
a{color:inherit;text-decoration:none}
button{font-family:inherit;cursor:pointer}
input,select,textarea{font-family:inherit;font-size:15px}
img{max-width:100%}

/* layout */
.wrap{max-width:1180px;margin:0 auto;padding:0 18px}
.stack{display:flex;flex-direction:column;gap:14px}
.row{display:flex;gap:12px;align-items:center}
.between{justify-content:space-between}
.grid{display:grid;gap:14px}
@media(min-width:760px){.g2{grid-template-columns:1fr 1fr}.g3{grid-template-columns:repeat(3,1fr)}.g4{grid-template-columns:repeat(4,1fr)}}

/* brand mark */
.brand{display:inline-flex;align-items:center;gap:9px;font-weight:800;letter-spacing:-.02em}
.brand .dot{width:11px;height:11px;border-radius:50%;background:var(--signal);
  box-shadow:0 0 0 4px var(--signal-soft);animation:pulse 2.4s infinite}
@keyframes pulse{0%,100%{box-shadow:0 0 0 4px var(--signal-soft)}50%{box-shadow:0 0 0 8px transparent}}
.brand b{color:var(--accent)}

/* topbar */
.top{background:var(--ink);color:#fff;position:sticky;top:0;z-index:30}
.top .wrap{display:flex;align-items:center;justify-content:space-between;height:60px}
.top .brand{color:#fff;font-size:19px}
.top .brand b{color:#7FB2FF}
.top nav{display:flex;gap:4px;flex-wrap:wrap}
.top nav button{background:transparent;border:0;color:#C6D2E2;padding:8px 12px;
  border-radius:8px;font-size:14px;font-weight:600}
.top nav button.on,.top nav button:hover{background:rgba(255,255,255,.1);color:#fff}
.top .who{font-size:13px;color:#9FB0C6}

/* cards */
.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);
  box-shadow:var(--shadow-s);padding:18px}
.card h3{font-size:15px;font-weight:800;letter-spacing:-.01em;margin-bottom:12px;
  display:flex;align-items:center;gap:8px}
.card h3 .tag{font-size:11px;font-weight:700;color:var(--accent);background:var(--accent-soft);
  padding:2px 8px;border-radius:20px}

.kpi{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:16px}
.kpi .lbl{font-size:12.5px;color:var(--muted);font-weight:600}
.kpi .num{font-size:26px;font-weight:800;letter-spacing:-.03em;margin-top:4px}
.kpi .num.accent{color:var(--accent)} .kpi .num.signal{color:var(--signal)}

/* buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;
  background:var(--accent);color:#fff;border:0;border-radius:var(--radius-s);
  padding:11px 16px;font-weight:700;font-size:14px;transition:.15s}
.btn:hover{background:var(--accent-d)}
.btn:disabled{background:var(--line-2);cursor:not-allowed}
.btn.ghost{background:transparent;color:var(--accent);border:1.5px solid var(--line-2)}
.btn.ghost:hover{background:var(--accent-soft);border-color:var(--accent)}
.btn.sm{padding:7px 11px;font-size:13px}
.btn.signal{background:var(--signal)} .btn.signal:hover{filter:brightness(.95)}
.btn.danger{background:var(--danger)} .btn.muted{background:var(--ink-2)}

/* form */
.field{display:flex;flex-direction:column;gap:6px;margin-bottom:12px}
.field label{font-size:13px;font-weight:700;color:var(--ink-2)}
.input,select,textarea{width:100%;border:1.5px solid var(--line-2);border-radius:var(--radius-s);
  padding:11px 12px;background:#fff;color:var(--ink);transition:.15s}
.input:focus,select:focus,textarea:focus{outline:0;border-color:var(--accent);
  box-shadow:0 0 0 3px var(--accent-soft)}
textarea{resize:vertical;min-height:90px}

/* status chips */
.chip{display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:700;
  padding:4px 10px;border-radius:20px;background:var(--surface-2);color:var(--muted)}
.chip.ok{background:var(--signal-soft);color:#0E8A65}
.chip.run{background:var(--accent-soft);color:var(--accent-d)}
.chip.wait{background:#FFF4DA;color:#9A6A00}
.chip.no{background:var(--danger-soft);color:var(--danger)}

/* funnel */
.funnel{display:flex;gap:0;border:1px solid var(--line);border-radius:var(--radius);overflow:hidden;background:#fff}
.funnel .step{flex:1;padding:16px 10px;text-align:center;position:relative;border-right:1px solid var(--line)}
.funnel .step:last-child{border-right:0}
.funnel .step .n{font-size:12px;color:var(--muted-2);font-weight:700}
.funnel .step .t{font-weight:700;margin-top:4px;font-size:14px}
.funnel .step.done{background:var(--signal-soft)} .funnel .step.done .t{color:#0E8A65}
.funnel .step.now{background:var(--accent);color:#fff} .funnel .step.now .t,.funnel .step.now .n{color:#fff}

/* table */
.tbl{width:100%;border-collapse:collapse;font-size:14px}
.tbl th,.tbl td{text-align:left;padding:11px 10px;border-bottom:1px solid var(--line)}
.tbl th{font-size:12.5px;color:var(--muted);font-weight:700;background:var(--surface-2)}
.tbl tr:hover td{background:var(--surface-2)}

/* chat */
.chatbox{display:flex;flex-direction:column;height:420px;border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}
.chatlog{flex:1;overflow-y:auto;padding:16px;background:var(--surface-2);display:flex;flex-direction:column;gap:8px}
.msg{max-width:78%;padding:9px 13px;border-radius:13px;font-size:14px;line-height:1.45;word-break:break-word}
.msg.me{align-self:flex-end;background:var(--accent);color:#fff;border-bottom-right-radius:4px}
.msg.them{align-self:flex-start;background:#fff;border:1px solid var(--line);border-bottom-left-radius:4px}
.msg .meta{display:block;font-size:11px;opacity:.65;margin-top:3px}
.chatbar{display:flex;gap:8px;padding:10px;background:#fff;border-top:1px solid var(--line)}
.chatbar input{flex:1}

/* misc */
.section{padding:26px 0}
.section-title{font-size:20px;font-weight:800;letter-spacing:-.02em;margin-bottom:4px}
.section-sub{color:var(--muted);font-size:14px;margin-bottom:16px}
.hidden{display:none!important}
.empty{text-align:center;color:var(--muted);padding:34px 16px;font-size:14px}
.empty b{display:block;color:var(--ink);font-weight:700;margin-bottom:4px}
.badge-live{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:700;color:var(--signal)}
.badge-live::before{content:"";width:8px;height:8px;border-radius:50%;background:var(--signal);animation:pulse 1.6s infinite}
.list{display:flex;flex-direction:column;gap:10px}
.item{border:1px solid var(--line);border-radius:var(--radius-s);padding:14px}
.item .ttl{font-weight:700} .item .sub{color:var(--muted);font-size:13px;margin-top:2px}
.toast{position:fixed;left:50%;bottom:26px;transform:translateX(-50%);background:var(--ink);color:#fff;
  padding:12px 18px;border-radius:10px;font-weight:600;font-size:14px;z-index:90;box-shadow:var(--shadow);opacity:0;transition:.25s;pointer-events:none}
.toast.show{opacity:1}

/* auth screen */
.authpage{min-height:100vh;display:flex;align-items:center;justify-content:center;
  background:radial-gradient(1100px 600px at 70% -10%,#1E2F47,transparent),var(--ink);padding:20px}
.authcard{background:#fff;border-radius:18px;padding:30px 26px;width:100%;max-width:400px;box-shadow:0 20px 60px rgba(0,0,0,.35)}
.authcard .brand{font-size:24px;margin-bottom:6px}
.authcard .lead{color:var(--muted);font-size:14px;margin-bottom:22px}
.authcard .switch{text-align:center;margin-top:14px;font-size:13px;color:var(--muted)}
.authcard .switch a{color:var(--accent);font-weight:700;cursor:pointer}
.err{color:var(--danger);font-size:13px;font-weight:600;min-height:18px;margin-top:4px}
.role-pill{display:inline-block;font-size:11px;font-weight:800;letter-spacing:.04em;
  background:var(--accent-soft);color:var(--accent-d);padding:3px 9px;border-radius:6px}

/* logo */
.logo{width:26px;height:26px;flex:none}
.logo circle{animation:sigpulse 2.2s ease-in-out infinite}
@keyframes sigpulse{0%,100%{opacity:1}50%{opacity:.55}}
.wm{font-weight:800;letter-spacing:-.02em}
.authcard .logo{width:30px;height:30px}
.slogan{font-size:15px;font-weight:700;color:var(--ink);margin:14px 0 4px}
.about{font-size:13px;color:var(--muted);line-height:1.55;margin-bottom:18px}

/* loading button */
.btn.loading{position:relative;color:transparent!important;pointer-events:none}
.btn.loading::after{content:"";position:absolute;width:16px;height:16px;border:2.5px solid #fff;
  border-top-color:transparent;border-radius:50%;animation:spin .7s linear infinite}
@keyframes spin{to{transform:rotate(360deg)}}

/* lock / claim */
.chip.lock{background:#EFE9FB;color:#6B46C1}
.staffpick{display:flex;gap:8px;align-items:flex-end;flex-wrap:wrap;margin-bottom:14px}
.staffpick .field{margin:0;flex:1;min-width:180px}
.online{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:700;color:var(--signal)}
.online::before{content:"";width:7px;height:7px;border-radius:50%;background:var(--signal)}
.offline{color:var(--muted-2)} .offline::before{background:var(--muted-2)}

/* ============================================================
   반응형 / 모바일 최적화
   ============================================================ */
.scroll-x{overflow-x:auto;-webkit-overflow-scrolling:touch}
.chatsplit{grid-template-columns:340px 1fr;gap:14px}

/* 태블릿 이하 */
@media(max-width:900px){
  .chatsplit{grid-template-columns:280px 1fr}
}

/* 모바일 */
@media(max-width:759px){
  body{font-size:14.5px}
  .wrap{padding:0 14px}
  .section{padding:18px 0}
  .section-title{font-size:18px}

  /* 상단바: 브랜드+로그아웃 한 줄, 메뉴는 아래에서 가로 스크롤 */
  .top .wrap{height:auto;min-height:56px;flex-wrap:wrap;padding:8px 14px;gap:8px}
  .top .brand{font-size:17px}
  .top nav{order:3;flex-basis:100%;flex-wrap:nowrap;overflow-x:auto;-webkit-overflow-scrolling:touch;
    gap:2px;padding-bottom:2px;margin:0 -2px;scrollbar-width:none}
  .top nav::-webkit-scrollbar{display:none}
  .top nav button{flex:none;white-space:nowrap;padding:8px 11px}
  .top .who{display:none}

  /* KPI/카드 그리드: 모바일에서도 2열 유지 */
  .g4,.g3{grid-template-columns:1fr 1fr}
  .kpi .num{font-size:21px}

  /* 두 칸 레이아웃(대화관리 등) → 세로 스택 */
  .chatsplit{grid-template-columns:1fr}
  #convList{max-height:230px;overflow-y:auto}

  /* 표는 가로 스크롤 */
  .scroll-x .tbl{min-width:560px}

  /* 채팅 박스 높이 화면 비례 */
  .chatbox{height:62vh;min-height:360px}

  /* 퍼널 4단계 컴팩트 */
  .funnel .step{padding:11px 4px}
  .funnel .step .t{font-size:12px}
  .funnel .step .n{font-size:9.5px}

  /* 로그인 카드 여백 */
  .authcard{padding:26px 20px}

  /* 담당자 선택 줄 모바일 */
  .staffpick{flex-direction:column;align-items:stretch}
  .staffpick .btn{width:100%}
}

/* 아주 좁은 화면 */
@media(max-width:380px){
  .g4,.g3{grid-template-columns:1fr}
  .funnel{flex-wrap:wrap}
  .funnel .step{flex:1 1 50%;border-bottom:1px solid var(--line)}
}

/* 막대 차트(직원 일별 통계) */
.bars{display:flex;align-items:flex-end;gap:8px;height:150px;padding-top:10px}
.bars .bar{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;gap:6px;height:100%}
.bars .bar b{font-size:12px;font-weight:800;color:var(--ink)}
.bars .bar i{width:100%;max-width:38px;min-height:3px;background:linear-gradient(180deg,var(--accent),var(--accent-d));
  border-radius:6px 6px 0 0;transition:height .35s ease}
.bars .bar small{font-size:11px;color:var(--muted)}

/* 파트너사 로고 */
.partners{padding:48px 0 24px;border-top:1px solid var(--line);margin-top:24px}
.partners .section-title{text-align:center;margin-bottom:28px;color:var(--muted);font-size:13px;font-weight:700;letter-spacing:.08em;text-transform:uppercase}
.partner-logos{display:flex;flex-wrap:wrap;justify-content:center;gap:20px;align-items:center}
.partner-logo{height:44px;width:auto;max-width:140px;object-fit:contain;opacity:.92;transition:all .2s ease}
.partner-logo:hover{opacity:1;transform:translateY(-2px)}
@media(max-width:759px){
  .partner-logos{gap:14px}
  .partner-logo{height:36px;max-width:120px}
}

/* AI 자동 생성 콘텐츠 표시 */
.ai-item{border-left:3px solid var(--accent)}
.ai-badge{display:inline-block;font-size:10px;font-weight:800;background:var(--accent-soft);color:var(--accent-d);padding:2px 6px;border-radius:4px;margin-left:4px}